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Jillian Otten

Jillian Otten is the Director of USA Digital Media. She earned a B.A. in Advertising and an M.A. in Strategic Communication from Michigan State University. 

She directs USA Digital Media, a strategic communication agency that serves labor unions, joint apprenticeship training committees, and union associations. USA Digital is committed to helping unions and apprenticeships develop cohesive communication strategies that mobilize, educate, recruit and engage audiences. Jillian works directly with union and apprenticeship leaders across the U.S. in planning and facilitating strategic communication campaigns.

Jillian is a featured speaker and published author by the International Foundation of Employee Benefit Plans (IFEBP) and speaks at numerous industry conferences frequently on effective communication. Jillian currently serves as a Board Member for the National Association of Women in Construction Lansing Chapter.